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Quantity and Quality on Television
The prominence of filmed shows by the late 1950s exacerbated
a problem inherent in American popular culture and broadcasting:
how to create and maintain productions of quality while
satisfying the hunger of television for products in
quantity. It is not coincidental that low-budget motion
pictures, the so-called B movies, disappeared when Hollywood
studios turned their attention to churning out quick TV films,
as many as thirty-nine episodes per season per series.
On filmed anthology series such as Ford Theater and
The Loretta Young Show as well as in the surviving live
playhouses, formulaic stories overwhelmed originality and flair.
In Westerns, crime dramas, spy series, medical dramas, and the
like, familiar predicaments with predictable consequences were
told and retold, while old plot lines were repackaged as "new"
shows and mediocrity threatened to overwhelm the medium.
It was difficult to attract and hold quality writers when
they found their creativity affected by sponsors, ad agencies,
network officials, and ratings. Considerations of "proper"
language, the prejudices of the majority population, the
intellectual parameters presumed acceptable to the mass
audience, and a multitude of social and religious taboos drove
many talented playwrights to the stage and motion pictures.
It was also difficult for writers to produce satisfying
material when the demands on them were so heavy—and the audience
usually preferred the formulaic to the inventive. As writers
Richard Levinson and William Link described this quandary on 60
Minutes in the early 1980s, TV writers were trapped by
the nature of the medium and the culture. The result was
mediocre television.
Levinson:It is mediocre because you're
programming 18 hours a day, 365 days a year. And the average
household has a television set on six or seven hours.
Nothing that goes on for six or seven hours a day can avoid
being mediocre. A noted playwright will write a play every
three or four years. Many television writers write what is
analogous to three or four plays a season. And the system
forces people against their best intentions to do work that
is not their best work. And I think finally, the audience
does not always support quality when it is aired.
Link: And then when a really good show goes off the air,
again the creative community says, "Why should we come up
with something new, something unique? Why should we really
go in and try to sell something which might open a new door
and might be pioneering, when all the good things—or
most of the good things—that go on the air don't make it?
American television was primarily a business. While Robert
Sarnoff, the president of NBC, could argue in 1956 that a
network was constructed around three major service functions—to
the public, to affiliated stations, and to advertisers—it was
increasingly obvious that making a profit and satisfying
shareholders were the prepossessing foci of industry
management.
The networks filled hundreds of hours with their programming
each week, and affiliates supplemented network fare to fill
broadcast days lasting as long as twenty-four hours. To discover
if their programs, and therefore their commercials, were being
watched, measurement statistics from the A. C. Nielsen Company,
Arbitron, Pulse, and other research companies became critical
objective factors in American TV culture. If its ratings were
low, a series was failing its principal goal of drawing large
audiences for advertisers. Cancellation from the network
schedule was justified as sound business. Even though several
million viewers were fans of the series, a program needed enough
millions to survive.
Even if a sponsor were willing to continue underwriting a
poorly rated series, it would be shifted or canceled by the
network on the grounds that it was detracting from the remainder
of the network's evening schedule. In 1957 this was made aware
to the sponsor of an hour-long showcase of live drama, The
Kaiser Aluminum Hour. As a representative of Kaiser
explained to an FCC committee two years later, the corporation
was pleased with the quality audience it was reaching even
though it was being beaten decisively in the ratings by The
$64,000 Question and The Red Skelton Show on CBS.
"However, NBC took the position that it could not afford to
continue such a low-rated program in that time period because of
its effect on the NBC audience for the balance of the evening.
This is the concept of the 'audience flow.' In other words, it
was NBC's position that the large shift of audience to CBS
occasioned by The $64,000 Question adversely affected the
total audience that NBC could deliver for the balance of the
evening." Rather than shift to a less visible time period,
Kaiser took its $4 million investment in the show and left
NBC—soon ending up on ABC as sponsor of the popular Western
Maverick.
Emerging from this dynamic was a pattern of massive program
mortality. The cancellation rate for network shows during the
period 195356 was 68 percent. By mid-1957 only 23 network
series had been on the air for five or more years, and several
of these were daytime soap operas. Significantly, of the 763
prime-time network series scheduled between the fall of 1950 and
the end of 1964, a total of 660 were canceled, and 42 of the
survivors had been on the air for less than four months.
Television programming evidenced the cyclical, trendy
qualities more familiar to movies than to radio broadcasting. By
the 1960s TV already had lived through the early dominance of
comedy-variety shows, followed by the primacy of filmed
situation comedies led by I Love Lucy, flowing then to a
rage for quiz shows precipitated by The $64, 000 Question,
and then to a preponderance of Westerns catalyzed by series
such as Gunsmoke and The Life and Legend of Wyatt
Earp. There was a simple mechanism at work here: a newly
successful program prompted the creation of more and more
"duplicate" series having similar attributes; these programs
continued to appear until the ratings suggested viewer boredom,
or until a new hit show spawned another faddish wave of
replication.
Such recombinance was the mark of an industry concerned less
with risk-taking than with marketing the proven. As sociologist
Todd Gitlin has explained it, the practice may have come to TV
early, but it was not new. "Cultural recombinance is not simply
a convenient if self-defeating way of concocting shows to
exploit established tastes," he wrote. "It is part of the ground
rhythm of modem culture.. . . Consumers want novelty but take
only so many changes; manufacturers, especially oligopolists,
want to deploy their repertory of the tried-and-true in such a
way as to generate novelty without risk. The fusion of these
pressures is what produces the recombinant style, which collects
the old in new packages and hopes for a magical synthesis."
For Oliver Treyz, president of ABC-TV, pleasing average
people was what American television was all about. "In trying to
satisfy most of the people most of the time," he wrote in 1960,
"we are merely clinging to a time-honored show business
tradition that projected a P. T. Barnum, a David Belasco, a D.
W. Griffith, and a Cecil B. DeMille into preeminence." He
concluded on a bizarre note of self-congratulation: "From
Shakespeare to Barnum to Belasco to ABC—nothing's changed."
Treyz was less than candid. The record of program failures
suggests that more than viewer interest or popular taste was at
work in network TV. Like lemmings headed for inevitable
disaster, the networks and production studios followed failed
shows with more series of the same sort—often produced by the
writers, directors, producers, and stars of those programs that
had been canceled.
The idea was not to offer a wide range of shows and thereby
please most people, it was to make the TV business more
efficient and profitable by limiting the variety and increasing
the similarity of productions. Network programming places great
demands on the film industry, hundreds of hours per month of new
programs; the equivalent of hundreds of feature films churned
out each season for first-run screening from September to June.
This could be done only by maximizing the use of production
facilities and personnel. Sets used on one series could easily
be utilized for another, particularly if the two were the same
genre of entertainment. Stars could be shuttled from one series
to another. The formula of one success could be cloned and moved
to a similar program or into another genre. Thus Riverboat
was conceived by NBC as Wagon Train in a different
historical context; and the success of The Real McCoys in
the late 1950s sparked a demand for rural situation comedies
such as The Andy Griffith Show and The Beverly
Hillbillies in the early 1960s.
At Warner Brothers, recombinance was paramount. Writers
admitted freely borrowing story lines from John Steinbeck,
William Shakespeare, Arthur Conan Doyle, Mary Shelley, Oliver
Goldsmith, and other celebrated authors. The formula made famous
by the popular private-detective series 77 Sunset Strip—one
detective middle-aged and sensible; another detective handsome
and younger; and an assistant, still younger, who appealed to
teenage viewers—was replicated in many other Warner Brothers
series: Hawaiian Eye, Bourbon Street Beat, Surfside 6, The
Roaring Twenties. This was efficiency and
cost-effectiveness.
There was no scramble to discover new styles and inventive
genres. If anything, program diversity diminished. The respected
documentary series See It Now, with newsman Edward R.
Murrow and producer Fred W. Friendly, was canceled by CBS in
1958, replaced by Do You Trust Your Wife? With
ventriloquist Edgar Bergen and his three dummies. Live sports
were greatly diminished, as were the great dramatic showcases of
the Golden Age, all to make way for filmed Westerns, detective
programs, and the other series coming from Hollywood. Classical
music left network prime time, as did news discussion series,
children's fare, and religious shows.
Nothing less than the rationalization of a new industry was
occurring in the late 1950s. Standardization of product,
reliance on familiar formulas, use of mass production techniques
by the film studios and networks: national TV, like national
culture, was emerging as an efficient, streamlined reality that
existed to please the majority, a majority that in great part it
had helped to create. Programmers were bringing regularity and
controllability to their fare. No surprises here, with
regularized genres, regularized plots, and regularized
characterization. Everything was being brought under control so
advertisers could be enticed to spend billions of dollars in a
safe and predictable medium.
The rationalization of the television business was most
obvious in the glut of Westerns that flooded American TV in the
late 1950s. Granted, series such as Gunsmoke and
Bonanza were excellently realized and lasted for many years;
granted, too, that Westerns had a valid place in American
popular culture and that they had appeared in moderation on TV
since the late 1940s. But by the fall of 1959 there were
twenty-eight Western series on network prime time, almost
one-quarter of the evening programming. Westerns were well
received, too. At their height, sixty millions viewers each
evening watched them. By March 1959, eight of the top ten shows
were Westerns.
The reason for the inundation appears to lie less with a
gargantuan demand by Americans for that many formulaic programs,
and more with industry inexperience with filmed series. As
Hubbell Robinson, formerly CBS vice-president for programming,
described the relationship between the Western and TV, it was
"the easy solution for every programmer who couldn't think of
anything else to do."
Clearly, the business of television was affecting American
culture. Actor Guy Madison has reported on the rapidity with
which The Adventures of Wild Bill Hickok was turned out
for a cost of $12,000 per episode in the early 1950s. "We
couldn't waste any time in TV," Madison revealed. "We made a
half-hour show in two and one-half days. That included dialogue,
action, and everything. At one point we knocked off seven films
in seventeen days." It was this kind of efficiency and cultural
standardization that came to network TV once the total
commitment to filmed programming was made.
Increasingly these Westerns relied on sex and violence to
attract viewers. Handsome leading men, often shown bare-chested
in manly endeavors, brought audiences to series such as
Cheyenne, while shoot-outs and murder scenes permeated the
genre. This formula for mass culture success was well understood
by Robert Kintner, the erstwhile head of ABC-TV, who learned
from Leonard H. Goldenson and the motion picture distributors
who took over that network in 1953. Kintner brought the formula
to NBC programming when he became network president in 1958. He
immediately met and overcame resistance from idealists clinging
to older notions about TV and social responsibilities.
This is revealed in one of the frankest network documents in
the public record. Like most American corporations, NBC does not
usually make its private records—at least not the
confrontational, potentially embarrassing ones—open for public
scrutiny. But in a 74-page letter written July 13, 1961, to
NBC's board chairman, Robert W. Sarnoff, the outgoing
vice-president for TV programs and talent, David Levy, revealed
fascinating details about the inner workings of network
management. Seeking to justify himself after being relieved of
his programming duties by Kintner, Levy assembled old letters
and memos to buttress his defense.
Levy had a long and distinguished career before coming to NBC
in 1960. For most of a quarter-century he was a
writer/director/producer/ executive with Young & Rubicam
advertising agency. As such, he was responsible for the
appearance of distinguished series such as Father Knows Best,
Our Miss Brooks, Arthur Godfrey's Talent Scouts, Wagon Train,
and The Twilight Zone.
Levy wrote of his own commitment to "programs of substance
and quality in drama, music, special events, and in the area of
social documents and wholesome entertainment." But part of the
Levy letter explains the way in which Kintner brought a new
philosophy to NBC programming. Levy expressed dismay that he and
his department had been "confronted with another philosophy
which to be perfectly frank was espoused largely by one man. It
is more a formula than a philosophy—a point of view that lays
heavy stress on programs of mass appeal, programs strenuously
and systematically developed to broaden acceptance through
exploitation of ,sex and violence." Levy continued:
This counter-philosophy originated and fostered at ABC
when Mr. Robert Kintner was President of that network,
undeniably has a proven commercial record and a powerful
appeal to the masses. Mr. Kintner was the great champion at
NBC of this latter formula although he took great pains both
inside the company and publicly never to permit his name to
be associated with this policy. It is my duty to report that
Program Board minutes were prepared under his specific
instructions to eliminate all comments made by the President
urging or supporting sex and violence.... I will venture to
prophesy that by 1963, the date to which I am contracted,
the short-range hopes of those broadcasters who live by a
Kintner formula will have evaporated from the TV screens.
The studios and networks filled the nights of the late 1950s
with the "adult Westerns," in which characterization (costing
less to film) was emphasized over action and chase scenes (being
more expensive to produce). Certainly, many became hit
programs, and deservedly so. But many also failed, canceled in a
season or two —sometimes even less. They were usually replaced
by other Westerns, not because there was a certainty that the
replacement series was culturally correct for this moment or
that it would succeed, but because of complex commitments to
advertisers, production companies, distributors, and to a
marketing notion that dictated manipulating a buying trend by
filling the market with trendy, similar products until that
spree abated and a new one was created.
The Westerns glut was also the result of the newness of the
alliance between Hollywood and the TV networks. This was an
excessive first attempt by the movie industry at last geared up
fully to turn out B films for television, and a miscalculation
by network programmers who overindulged the public taste with
Western films now easily available. They had learned the
formula: handsome people in violent or potentially violent
situations, moral dilemmas easily comprehended and resolved
pleasingly, a physical setting that gratified the audience,
characterization that invited viewer identification, and
memorable mannerisms that carried over from episode to episode.
Inadvertently, however, Hollywood and the networks had
allowed regulation to become monotony. When the Western began
its decline by 1960, it collapsed rapidly and definitively. No
Western series introduced since the late 1960s has earned high
ratings.
With the fiscal regeneration of ABC, there existed three
formidable national programmers. But there was little difference
between them. Call it monopoly, oligopoly, or "triopoly," the
fact was that three similarly structured, similarly operated
corporations controlled what the United States saw as television
each day.
Government did little to curb such power. Investigations by
the House of Representatives, the Senate, and the FCC in the
late 1950s concluded that the power of the networks was
monopolistic. It was clear, for instance, that option-time
provisions in network-affiliate contracts extended the influence
of the networks far beyond the five VHF stations allowed by the
FCC. It was obvious, too, that affiliate obligations to
televised network programs stifled not only local and syndicated
programming but also interfered with free competition. As a
House committee reported in 1958, "If network survival depends
upon curtailment of competition—if networks must be insulated
from normal market rivalry—that is a clear admission that
competition in television broadcasting cannot be an adequate
regulator."
Despite such concentration of power, the FCC took only weak
action. Concluding that option time was "reasonably necessary
for successful network operations and is in the public
interest," the Commission in 1960 ordered minimal changes in the
practice. The FCC divided the broadcast day into four different
time elements, then decreed that no more than two and one-half
hours per segment could be time-optioned by the networks. This
meant that affiliates needed only to accept ten instead of
twelve hours daily from their respective networks. Stations were
free, however, to clear network offerings beyond the minimum
time requirements.
The irony of the network video monopoly, however, was that
most Americans enjoyed TV as it existed. In mass entertainment
values, it was the most prolific and successful operation in the
world. Occasionally, TV programs and series pleased even the
snobbiest of critics. But the fatal flaw in U.S. video was not
the mediocrity of its programs; network TV failed the nation
because of its fixation on popularity. It paid insufficient
attention to the qualities that made Americans interestingly
different, and to the potential of the medium to enlighten the
society it served. The networks acted as if there was a
homogeneous “American audience" instead of a variegated
collection of narrowly-focused audiences. The networks never
allowed television to be all it might have been.
The most glaring deficiency in U.S. television was a
consistent commitment to intellectual programming. Of course,
there were outstanding series, such as Omnibus, with its
impressive mix of fine dramas and musical productions, and
The Voice of Firestone, which blended music from grand opera
with musical favorites from Broadway and Hollywood. But many,
like Omnibus, were shunted to weekend afternoons in the
"cultural ghetto." And classical music programs such as The
Voice of Firestone survived in prime time with poor ratings
only as long as corporations such as Firestone Tire &
Rubber Company paid the bill, and networks such as ABC were
willing to lose money for the sake of prestige. In the case of
the Firestone musical feature—on network radio beginning in
1928, and a TV staple since 1949—time ran out in 1959. Its half
hour on Monday nights was occupied by the first half of
Bourbon Street Beat, a formulaic private-eye series from
Warner Brothers that lasted one season.
Such developments led informed observers to bitter
assessments. In 1957 historian Arthur Schlesinger, Jr., was
succinct: "I cannot repress my feelings that, in the main,
television has been a bust." The following year a critic in
Fortune magazine described TV as filled with "pap" and
"mediocrity." He argued that "By and large the 1958-59 season is
compounded by bathos from Boot Hill, counterfeit celebration
via quiz shows, barbarism from the police blotter, insanity from
outer space, monstriphilia from Hollywood's celluloid closet."
Similarly stinging in his appraisal was Robert M. Hutchins,
former president of the University of Chicago, who decried the
condition of the medium in 1961:
We have triumphantly invented, perfected, and distributed
to the humblest cottage throughout the land one of the
greatest technical marvels in history, television, and have
used it for what? To bring Coney Island into every home. It
is as though movable type had been devoted exclusively since
Gutenberg's time to the publication of comic books.
Inherent in such disapproval was recognition of the largest
void in U.S. television: its lack of educational purpose, even
though station licenses were committed in theory to public
service. When the FCC decided in 1952 to allocate 250
channels—no more than one per market area—for noncommercial
telecasting. Educational Television (ETV) was launched with a
high purpose. But it had no money.
Its first operations, in 1953, were KURT at the University of
Houston and KTHE in Los Angeles, both UHF stations that few
people could receive; and in 1954 at WQED in Pittsburgh and KQED
in San Francisco, the first VHF educational channels. Although
the Ford Foundation and other national and community
philanthropies offered funding, by mid-1955 there were only 12
ETV stations on the air—the majority of them on the obscure UHF
spectrum.
Essentially a federation of noncommercial stations, by 1961
ETV still consisted of only 52 outlets, compared to 527
commercial stations. To meet programming demands and save on
costs, ETV stations rotated their kinescopes and films.
Production and distribution were coordinated through the
National Educational Television and Radio Center in Ann Arbor,
Michigan and later in New York City.
Typically, these stations transmitted for only a few hours
weekly. Their schedules might consist of cultural programs such
as an imported British series, Arts and Artists, hosted
in 1956 by Kenneth Clark; The Written Word, in which Dr.
Frank Baxter of the University of Southern California traced
"the story of the human record from the pictograph to the
photograph;" and The Challenge, an interview series
hosted by Hugh Downs and produced by WTTW in Chicago.
ETV also gave evidence early of a commitment to uplifting
children's programming. WGBH in Boston created Discovery
in 1957 to observe natural phenomena through explorations such
as "Webs and Their Weavers" and "The Edge of the Sea." At the
same time KECT-TV in St. Louis developed The Finder,
which treated topics such as the history of riverboats on the
Mississippi River and the story of printing.
This programming was neither compelling nor popular, but it
addressed one of the original purposes of broadcasting in the
United States, to educate the public. Importantly, it laid the
groundwork for the more sophisticated National Educational
Television (NET), which was formed in 1963, and its successor in
1969, the Public Broadcasting Service (PBS). Not surprisingly,
public educational TV made it easier for the networks to reduce
production of documentaries, discussion programs, public-service
features, and whatever educational commitment remained in
commercial broadcasting.
For all early failures to realize fully its public promise,
it would be simplistic to condemn video as trashy or irrelevant.
Throughout the 1950s the networks broadcast series and specials
that were well crafted, inspiring, exciting, and enlightening.
Technological innovations such as color, UHF, and the
introduction of videotape in 1956 augured well for the future of
the medium.
Another indication of the growth of TV was the emergence of
Community Antenna Television (CATV) or
cable TV in the early
1950s. Established originally to provide clear video images to
those living in areas inaccessible to broadcast TV
transmissions, cable slowly brought isolated Americans into the
mainstream of the national video culture. Whereas in 1952 there
were 70 cable systems servicing 14,000 subscribers (0.1 percent
of all TV homes), by 1958 there were still only 525 systems with
450,000 subscribers (1.1 percent of all TV homes).
Cable brought closer to reality, however, the concept of "pay
TV" as an alternative to "free" network television. Cable
constituted a potential delivery system of diverse programming,
a medium by which to transmit special entertainment for which
subscribers would pay a direct fee. It was not a new threat. As
early as 1949 Zenith television argued that a through a system
called Phonevision the family telephone could be a viewer’s
doorway to a world of cultural and educational uplift on TV—all
for a price.
Although by the end of the 1950s cable remained in a nascent
form, the commercial networks seemed terrified by its
possibilities. In 1958 CBS purchased a two-page advertisement in
TV Guide so its president, Frank Stanton, could
warn the public:
Free television as we know it cannot survive alongside
pay television. ... If only a small fraction of the 42
million families who now enjoy television free were to agree
to pay for what they see, the huge funds thus available
would enable proprietors of pay television to pre-empt the
best talent and the best television programs for their own
subscribers. The rest of us would gradually be forced to
ride second-class.
Nevertheless, a majority of Americans enjoyed TV exactly as
it existed. In swelling numbers, viewers rated video as their
preferred source of both diversion and information.
Increasingly, too, they expressed their trust in the messages
television delivered. In 1959 a Roper poll indicated that 57
percent of the public felt TV stations were doing a "good to
excellent" job. When asked which of the mass media they would
most want to save, 42 percent of the respondents selected
television; the closest competition came from newspapers, with
32 percent, and radio with 19 percent. In little more than a
decade video had wrested from the older media the allegiance of
mass America.
The discrepancy between intellectual expectations and popular
acceptance was wide. The situation was all the more perplexing
because respected people within the industry agreed with its
critics. After a decade of TV, Edward R. Murrow concluded in
1958 that Americans must recognize "that television in the main
is being used to distract, delude, amuse, and insulate us." The
following year his colleague at CBS Eric Sevareid lamented, "The
most intimate and powerful medium for human instruction and
inspiration science ever devised has failed to claim its own
birthright."
To advertising executive John P. Cunningham the problem was
that advertisers and broadcasters in their selfish search for
increased profits were destroying the appeal of TV with boredom
and mediocrity. "We must never forget," he told a convention of
advertisers in 1957, "that the airwaves do not belong to the
advertisers—nor to the networks—nor to the FCC—nor to the
federal government. They belong to the people of the United
States." Perhaps Allen B. DuMont expressed this perspective
best. "How can 47,000,000 television sets be tuned to this kind
of [trivia] five hours and more a day?" he wondered in 1961. "My
reaction has been that of the creator of a Frankenstein. Rather
than honored, perhaps I should instead be censured. "
As historian James Baughman suggested, the basis of much of
this criticism lies in the disappointment of liberal
intellectuals with the reality that was commercial television
after its first decade. To them, TV was to have been the great
enlightener, the means of uplifting and educating and ennobling.
Certainly, there was to have been entertainment, but the
electronic marvel was to have been the vehicle through which the
goodness of American social life was to be improved.
In Baughman's view, the liberal economic prescription had
cured the quantitative problems of the Great Depression
as, by the end of the 1950s, the United States had become fat
and wealthy, an affluent society replete with labor-saving
devices, rising life spans, early retirements, and expanded
leisure time. Now it was time to focus on the qualitative
needs of mass society, to improve the style and intelligence and
quality of American civilization.
The condition of TV by 1960, however, spoke to another
mentality, one not fully anticipated by the architects of the
new popular culture. The fact was that most Americans did not
demand the qualitative fullness intended for them. To the mass
audience, television was an escapist utility, not a pedagogic
device. As a simple way to transcend the complications of daily
living, most Americans preferred programming that was trivial or
facile or silly.
Liberal dreamers since the birth of the republic apparently
had been wrong: satisfied with the triumphs of quantity, the
general population seemed unconcerned with the urgency of
quality. As sociologist Edward C. Shils wrote in 1957,
"Universal education, the alleviation of physical misery, the
drift of equality have not brought with them that deepening and
enrichment of the mind to which liberals and revolutionaries
alike aspired." Instead, "the silliness of television" seems to
have satisfied the masses.
The acceptance of an imperfect national TV system, however,
did not result necessarily from the conscious plans of either
broadcasters or viewers. The attitude of the mass audience
toward television was a function of myriad factors, among them
the reluctance of the networks to schedule low-rated educational
programs at popular hours; the uses to which most Americans put
their receivers; the easy attractiveness of much that was on
commercial TV; the lack of coordination between national video
and the nation's educational system; the lack of any realistic
regulatory system to direct national TV toward social
enlightenment; and, above all, the organization of this powerful
resource as a private business enterprise, monopolized by three
profit-seeking networks that restricted the program choices
available to the mass audience. Americans had become conditioned
to radio and then television as relaxing diversions; education
was incidental, confined for the most part to slim news programs
and occasional documentaries.
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